New Smart911 App to Better Protect Residents in Emergencies

The new Smart 911 app provides greater access to the lifesaving benefits of Smart911, plus targeted location-based alerts to all residents. 
Smart911 is the only way community members can create a Safety Profile that displays when they call 9-1-1. Via the Smart911 mobile app, households can create a Safety Profile featuring any information about their household that they want 9-1-1 and response teams to have in the event of an emergency. When a community member makes an emergency call, their Safety Profile automatically displays to the 9-1-1 call taker, allowing them to send help faster and more efficiently.
In addition, the app provides enhanced functionality by sending targeted alerts based on the user's location. Smart911 app users will receive the highest priority National Weather Service alerts including tornado warnings, flash flood warnings, and severe thunderstorm warnings based on their real-time location.
Benefits of the Smart911 app include:
  • Residents who have registered to receive alerts can view alerts via push notifications, even when they don't have cell service by way of other types of connections such as wifi.
  • The Smart 911 app automatically displays alerts from the National Weather Service on an interactive map for a more advanced warning.
  • Residents who previously did not have home internet access or a computer can register from their mobile phones through the app.
  • Current Smart911 users can access their Safety Profile via the app and easily update their information in real-time.
  • Residents can create a Smart 911 safety profile via the app, which includes verified phone numbers, easily updatable information for dispatchers, and uploaded photos.

With no charge or additional fees for Pike County residents, there are no limitations to provide this safety service to the community.

Search “Smart911” in your mobile app store or text “Smart911” to 67283 to receive the download link via text message.

Try the app for yourself!

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