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Pike County & Troy Use 4G LTE to Enable Quicker, More Reliable Communication

When Pike County emergency 911 dispatch, the police, and the fire departments in Troy, Alabama, began updating their systems with high-impact technologies such as Computer-Aided Dispatch (CAD) and electronic records, local officials knew they would need more reliable, secure connections. In the interest of constantly improving public safety, these agencies needed quicker communication and remote network management—without having to worry about network downtime.

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Random FAQs

All workstations in the Communications Center are equipped with Telecommunication Device for the Deaf (TDD) that allows typed (text) communication with people who are hearing and/or speech impaired. If a caller does not speak English, our center has access to Language Line Services that provide 24hr/day over-the-phone interpretation of over 175 different languages. The process of getting an interpreter on the phone with the caller is generally less than one minute.

Teaching children the proper use of 9-1-1 is very important. Some of the things you can do as a parent is to cover these basic pointers:

Teach your children

  • Their full names, their parents' full names, their home address and phone number with area code.
  • What an emergency is and when to call 9-1-1.
  • That it is against the law to call 9-1-1 as a joke or prank.
  • If they call 9-1-1 by mistake, do not hang-up, they will not be in trouble for making a mistake.
  • To remain calm and answer all questions they're asked.
  • Not to be afraid to call 9-1-1 if they need to.

Yes! Even if the phone does not have a service plan from a provider you can still call 9-1-1.

This link will take you to a copy of the new 9-1-1 law that took effect October 1, 2013.

Nine-one-one is the number most people in the U.S. call to get help in a police, fire or medical emergency. A 9-1-1 call goes over dedicated phone lines to a Public Safety Answering Point (PSAP) and trained personnel then send the emergency help needed. 9-1-1 service is available in all Counties and Cities in Alabama

Where you live determines what government entity maintains street signage. If you live within the city limits of a municipality, that municipality maintains those street signs. If you live outside a municipality, Pike County maintains those street signs. No matter where you live, you can always contact the Pike County 9-1-1 Business Office to report any issue with street signs and we will contact the appropriate government entity.

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