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Smart911 & Rave Alerts

Smart911

Smart911 allows  you to provide information about yourself and your family to 9-1-1 prior to an emergency.  By signing up, you can customize the information 9-1-1 call centers have about you to enable faster and more effective emergency response by law enforcement, fire and emergency medical services. If you register your information with a mobile phone number, Smart911 will be available to participating 9-1-1 centers when you travel. Learn More

Rave Alert

Pike County uses Rave Alert to notify you during a major crisis, emergency, or other important situations. Pike County delivers important emergency alerts, notifications and updates to you on the devices you choose: Learn More

Rave Facility

With Rave Facility, you can take an active role in protecting your employees, students, guests, and property by providing any information about your facilities that you want 9-1-1 and first responders to know, ahead of any emergency.
Learn More

 

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Smart911 Frequently Asked Questions

Is my information kept private by Smart911?

Your family's profile information is completely private and secure. The details you enter on Rave's secure and protected website are only shared with 9-1-1 dispatchers and first responders in the field, and only when you or your family members dial 9-1-1 from a phone number listed on the account.

Will someone help me with a Smart911 account?

YES - Call Pike County EMA 334.566.8272 or Pike County 911 334.670.6600. 

We are at the following locations from 9am - 2pm.

Goshen - 2nd Tuesday of each month at the Town Hall
Banks - 2nd Wednesday of each month at the Town Hall
Brundidge - 1st Thursday of each month at the old Dr. Goldman Office on Gilmore RD

How could Smart 9-1-1 help me For EMS Related Calls?

Tell Smart911 about your family’s medical issues – like heart conditions, allergies and stroke history. This way when 9-1-1 receives a call, EMS will arrive with the appropriate equipment. For those who have a family member with Alzheimer's, Autism or who is deaf, this service helps as well. Instantly 9-1-1 knows the caller's condition and location without having to rely on verbal communication.

How could Smart 9-1-1 help me with Law Enforcement Related Calls?

Smart911 information can help law enforcement in numerous ways. Today when a child goes missing, it takes time for police to obtain a photo of the missing child. With Smart911 police will have that photo instantly and can begin a wide scale search sooner. 

How could Smart 9-1-1 help me with Fire Department Related Calls?

With Smart911, call takers can notify firefighters of exactly how many people live in your house - including pets - to ensure that everyone is rescued during a fire. Additionally, if you live in an apartment building, firefighters will not only know the address, but the floor and apartment number as well.

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Rave Alert Frequently Asked Questions

​What type of alerts can I sign up for?

​Emergency Alerts

  • Emergency Notifications
    (you will receive ALL alerts if you select this)
  • Weather Warnings
  • Traffic Alerts
  • Missing Person
  • Law Enforcement Alert
  • Weather Watches
  • Fire Alerts

Non-Emergency Alerts

  • City of Troy
  • Town of Goshen
  • Pike County Commission
  • City of Brundidge
  • Preparedness Tips

We are working on adding more types of alerts so check back regularly.

    ​How can I receive alerts?
    • ​Text (Any cell phone with text service)
    • Voice (Any land line, VOIP line, or cell phone that has voice service)
    • Email
    ​What about warning sirens?

    ​Sirens are an older technology that are only intended to alert people outdoors within a 1 mile radius of the siren on a clear day. Sirens are only used for tornado warnings. Sirens are vulnerable to lightning strikes and are very expensive to replace and maintain.

    With a mass notification system such as Rave Alerts, Pike County is able to reach a much larger population and provide them with more types of alerts, and more information related to the alert. With Rave Alerts you can receive alerts indoors, outdoors, and even when you are on the go, depending on the form of communication that you have selected to receive alerts by. 

    ​How much does it cost?

    Alerts are provided by Pike County at no cost to the public; however, message and data rates may apply depending on your provider and phone services.

    ​Who can sign-up for Pike County Rave Alerts?

    ​Pike County Rave Alerts powered by Smart911 is available to anyone who lives, works, travels through, or visits Pike County. The address can be your home location, work location, or any other location you care about.

    ​Will I receive alerts if I don’t sign-up?

    No, not from Pike County Rave Alerts.

    ​When will I start receiving alerts?

    ​Once you have signed up online at smart911.com to receive alerts and confirmed your contact information within the system, you will begin receiving alerts.